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713-522-7911

Dr. Charlene Dykman Professor
Management Information Systems
713/525-3526
cadykman@stthom.edu

Dr. Charlene Dykman is an authority on the management of technology and international business management. Dykman has many years of managerial experience in student housing and as a senior business analyst. She was a Fulbright Fellow in 2005. She can speak on Internet-based education, management of technology, social issues of technology and international business management.

Areas of Expertise
Technology Management, International Business, Online Education, Social Issues of Technology

Degrees

  • Doctor of Philosophy - Business Administration - UNIV HOUSTON MAIN CAMPUS* (1986)
  • Master of Business Admin - UNIV HOUSTON MAIN CAMPUS* (1979)
  • Master of Arts - History - MICHIGAN STATE UNIVERSITY (1971)
  • Bachelor of Arts - History (BA) - SAGINAW VALLEY STATE UNIV (1969)

Publications

  • "Toward A Model Curriculum for the Master of Science in Business Analytics"
    The graduate-level model curriculum proposed in this paper is designed to help address this current and projected shortage of sophisticated analytical skills for business decision-makers. Graduates with an MSBA degree will have the necessary quantitative skills and technical expertise within a business framework to help meet the challenges that lay ahead in the increasingly data-driven world in our not too distant future. Participants in such a program will be exposed to innovative approaches and techniques that support data-driven decision making. Graduates are prepared to impact decision-making and achieve better business results by transforming data into a powerful strategic and operational asset.
    Big Data Analytics Education Conference (2013) Page 8
  • "Instructor's Notes for Case Study"
    (2013) Vol. 19 Page 31-36
  • "A Case of Mergers - the H-P Experience"
    Journal of the International Academy for Case Studies
    (2013) Vol. 19 Page 29-38
  • "Addressing Resistance to Workflow Automation"
    Journal of Leadership, Accountability and Ethics
    This paper deals with automation of a large accounting firm and the resistance to automation among the employees at various levels.
    (2012) Vol. 9 Page 115-123
  • "Sustaining Education: A Question of Content versus Process."
    Organizational Behavior Teaching Conference (2012)
  • "A Case Study of Mergers in the Information Technology Industry"
    A study of the Compac/DEC and Compac/Tandem/ and the H-P/Compac mergers with a focus on differences in preparation for the mergers and the resulting impact on the organizations involved.
    International Academy for Case Studies (2012) Page 5

Presentations

  • "Toward A Model Curriculum for the Master of Science in Business Analytics" (2013)
    Big Data Analytics Education Conference
  • "Sustaining Education: Questions of Content versus Process" (2012)
    Teaching Conference for Management Educators
    This presentation addresses the changing nature of the professorate with the challenges of online education and the availability and dissemination of knowledge through mechanisms other than the traditional classroom.
  • "A Case Study of Mergers in the Information Technology Industry" (2012)
    International Academy for Case Studies
    A case study developed for use in Management Strategy or Information Systems graduate classes. Case focuses on unique planning for and execution of the H-P/Compaq merger.
  • "How to Use Cases Effectively in the Classroom" (2011)
    Annual Meeting - Academy of International Business
    A discussion of methodologies for using business cases and engaging students more actively in the discusions in the classroom.
  • "Information Technology in Developing Countries" (2010)
    International Conference of the Fulbright Association
    A presentation about the role of international standards organizations inthe dissemination of information technology in developing economies.
  • "Applications of Distance learning Processes in Developing Economies" (2010)
    This was an overview of distance learning practices with an emphasis on methods to use when a country is not technology rich. This was a three day workshop.
  • "Business Ethics and Corporate Social Responsibility" (2010)
    This presentation was an overview of ethical decision-making processes, the ethical dilemmas that managers face, and the current understaning of dimensions and application of corporate social responsibility.
  • "Information Flow within Complex Organizations" (2010)
    This presentation discussed the flow of infomraiton within organizations, starting with the transactions processing level, through operational control and managerial control levels and finally the use at the strategic planning level.
  • "Dimensions of Power in Organizations" (2010)
    Discussion of the sources of power in organizations and how one can use power effectively within complex organizations.
  • "Motivation and Compensation" (2010)
    This was a presentation to students in Health Sciences regarding current management theory about mitovation and appication of compensation strategies in organizations.
  • "Transforming Your Classes with Blended Learning" (2010)
    A workshop detailing the processes and techniques for developing successful classes through blended learning techniques
  • "Transforming Lives - Transforming Cultures" (2010)
    Annual Meeting
    Discussion of Fulbright Experience in Panama with an emphasis on international cultural issues - from an academic, business and NGO perspective.
  • "Rogue Traders: Lessons to be Learned" (2010)
    Allied Academies Annual Conference
    The story of two rogue traders - decades apart and their impacts that their activities had on their respective major banks.
  • "“The Internet as a Repository of Knowledge”." (2009)
    32nd International Conference of the Fulblright Association
    This paper discussed the role of online education in lesser developed countries - as the place where knowledge is sought - due to lack of libraries and other research resources.
  • "Case Studies and Implications for the Managerial Dilemma in CIO Leadership" (2009)
    The Management Conference
    Several case studies that illustrate the issues of differing managerial styles within mid-level Information Systems management positions.
  • "Theory and Discussion of The Managerial Dilemma in CIO Leadership" (2009)
    The Management Conference
    Analysis of the various managerial styles that are found in the mid-level of IS management as a result of the differing technical responsibilities at each level of management.
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