HELP DESK TECHNICIAN II
The University of St. Thomas, a private university committed to the liberal arts and to the religious and intellectual tradition of Catholic higher education, is seeking an experienced individual to serve as a Help Desk Technician II.
This individual will report to the Director of Network and Campus Computing and be responsible for responding to technology related inquiries from campus users and either providing answers or scheduling appropriate work orders. In addition, this person will supervise and schedule the work of the help-desk staff, maintain the work-order database and produce management reports, receive and inventory all technology equipment and coordinate warranties and repairs, keep track of licensing agreement and documentation and function as member of integrated campus technology team to provide oversight and recommendations for current technology and planning for future services and network growth
The position requires a minimum of two years of professional experience with help-desk operations and customer service. Supervisory experienced is preferred. A Bachelor’s degree is preferred.
This is a full-time, benefits eligible position. Send, fax, or e-mail resume and cover letter to
Human Resources – Ref: 0610
University of St. Thomas
3800 Montrose
Houston, Texas 77006
Fax: 713-525-3896
recruiting@stthom.edu.
The University of St. Thomas is an Equal Opportunity Employer
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