University of St. Thomas
Educating Leaders of Faith and Character - Houston, Tx. Quick Links - quickly find top destinations Directory - find people at the University of St. Thomas Houston Contact - get the phone, email or mailing address of the University of St. Thomas Houston
Admissions & Financial Aid Schools & Centers For Excellence Degrees, Programs & Courses Campus & Student Life Giving to UST Offices & Services About UST
myStThom
Outlook and OWA
Webmail
Viruses and Spam
Printers and Copiers
Wireless
Phone
Desktop PC Support
My Documents Redirects
Webmail for Mobile Devices
Celt ID and Password
Help Desk & FAQ
Information Technology
Offices & Services

OFFICES & SERVICES

Printer Friendly Page Email a Friend Map
INFORMATION TECHNOLOGY
Celt ID and Password FAQ

Important Announcement

Celt accounts (CLAS) expires every 120 days. You will need to reset your password at least one every 120 days.

If you have received the message below, one of several issues may have occurred.

You have entered an
invalid Celt Login ID
and/or password.

Please ensure that you

have activated your
Celt Login ID and
entered the correct password.

  • Be sure you are using your Celt ID (This is the first part of your St. Thomas email address), and not you St. Thomas ID Number.
  • Your account may be locked out due to the password being entered incorrectly 3 + times consecutively. You can wait 30 minutes for your account to be unlocked from your last log in attempt.
  • Your Password may have expired. (120 Days)
  • Select the Forgot password link and follow the instructions to reset your password, and this will unlock your account upon completion.

 

I do not know my Celt ID.

  • Your Celt ID is the first part of your St. Thomas email address.
  • Please contact the IT Helpdesk at 713-525-6900
    between the hours of 8:30 A.M and 5:30 P.M Monday through Friday and have your ID Number available.

I do not know my St. Thomas ID number.

  • This number is located on your St. Thomas ID card.
  • If you do not have an ID card, please contact the Registrar Office between the hours of 8:30 A.M to 5:30 P.M Monday through Friday at 713-525-2150.

I do not know my password.

  • Select the Forgot Password link, and follow the instructions to reset your password.

My answers to the security question are not working.

  • The answers are very specific.  The answers must be entered exactly as they were when you set up your Celt Account.  For example: if you answered Mr. Smith as your favorite teacher and are imputing Smith the system will not accept it.
  • If you need assistance with your security questions, please contact the IT Helpdesk at 713-525-6900 during business hours, Monday-Friday from 8:30 A.M to 5:30 p.m. and have your ID number available.
Home | Contact Us | Online Newsroom | EmploymentInformation Technology | Library & ResearchSite Map | Report an Issue

© Copyright University of St. Thomas - Houston. All Rights Reserved.

http://www.stthom.edu/Offices_Services/Offices/Information_Technology/Help_Desk/FAQ/Celt_ID_and_Password.aqf