Blackboard Help

Blackboard Help

713-525-6900
ithelpdesk@stthom.edu

Blackboard Self-Help Information— Please check the following resources before opening a support ticket:

General / Student Help:

Faculty Help:

Open a Support Ticket:

Fall and Spring Semester Support hours:
Monday - Friday 8 a.m.-7 p.m, Saturday 11 a.m.-7 p.m, Sunday Closed.
Summer Support Hours:
Monday - Friday 8 a.m.-7 p.m, Saturday-Sunday Closed.

If your request is after business hours, we will respond the next business day. Typical response time is between two and four hours.

What is your full name?
*

What is your @stthom.edu Email Address?
*
Non-stthom.edu email addresses may be filtered as spam.

What is your Phone Number?
*

What is your Celt ID?

Note: If you have a @stthom.edu email address your Celt ID is whatever comes before the @ symbol.

What is your University Affiliation? *

Is this problem associated with a specific Blackboard Course? If so please specify which.

*Example: Biology 3301 - Sec A
If multiple courses please describe below.

Please describe the problem in as much detail as possible:

*Example: I registered for this class last Friday and am still unable to log in.

 

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