Blackboard Self-Help Information— Please check the following resources before opening a support ticket:
General / Student Help:
Open a Support Ticket:
Fall and Spring Semester Support hours:
Monday - Friday 8 a.m.-7 p.m, Saturday 11 a.m.-7 p.m, Sunday Closed.
Summer Support Hours:
Monday - Friday 8 a.m.-7 p.m, Saturday-Sunday Closed.
If your request is after business hours, we will respond the next business day. Typical response time is between two and four hours.
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Note: If you have an @stthom.edu email address your Celt ID is what comes before the @ symbol. (CeltID@stthom.edu)
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Is this problem associated with a specific Blackboard Course?
*Example: Biology 3301 - Sec A
If multiple courses please describe below.
*Please describe the problem in as much detail as possible:
*Example: I registered for EDUC 5320 OL last Friday and am still unable to see the course.
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