Blackboard Help

Blackboard Help

713-525-6900
ithelpdesk@stthom.edu

Blackboard Self-Help Information— Please check the following resources before opening a support ticket:

General / Student Help:

Faculty Help:

Open a Support Ticket:

Fall and Spring Semester Support hours:
Monday - Friday 8 a.m.-7 p.m, Saturday 11 a.m.-7 p.m, Sunday Closed.
Summer Support Hours:
Monday - Friday 8 a.m.-7 p.m, Saturday-Sunday Closed.

If your request is after business hours, we will respond the next business day. Typical response time is between two and four hours.

*What is your First and Last Name?

*What is your @stthom.edu Email Address?

Non-stthom.edu email addresses may be filtered as spam.

*Best Phone Number in case we need to call you for more information.

*What is your Celt ID?
Note: If you have an @stthom.edu email address your Celt ID is what comes before the @ symbol. (CeltID@stthom.edu)

*What is your University Affiliation? Please let us know if you are a Student or Faculty.

Is this problem associated with a specific Blackboard Course?
*Example: Biology 3301 - Sec A
If multiple courses please describe below.

*Please describe the problem in as much detail as possible:
*Example: I registered for EDUC 5320 OL last Friday and am still unable to see the course.

 

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