Help Desk & FAQ

Help Desk & FAQ

713-525-6900
ithelpdesk@stthom.edu

Automated Work Orders

Generated by emailing the Help Desk at ithelpdesk@stthom.edu

Emergencies

In case of campus-wide service outage, call the Help Desk at 713-525-6900 and listen to all the options before making a selection.

 

UST IT Helpdesk

The IT helpdesk is available to assist you with your myStthom, webmail and Blackboard accounts as well as your CELT login ID (CLAS).

Contact Information

IT Help Desk Hours

  • Monday - Thursday: 8:30 a.m. to 5:30 p.m. 
  • Friday: 8:30 a.m. to 5:00 p.m. 
  • Saturday: Closed
  • Sunday: Closed

Media Services (for Classrooms)

Blackboard Help

Blackboard Support Hours

  • Monday - Friday: 8:30 a.m. to 6:30 p.m. 
  • Saturday: 10:00 a.m. to 6:30 p.m.
  • Sunday: Closed

Helpful Links