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Information Technology


UST IT Solution Center

Find the contacts and answers to get your problem addressed quickly. What is the nature of your problem?

General Computer Issues, Software, Email, Passwords, MyStThom, Blackboard:

Media, Events, Lab/Classroom & Videos:


-- Faculty Help:

-- Student Help:

Telephone and Voicemail

Buying Hardware/Software

I have a question that's not answered above.  


Network and Core Systems Availability

Production Systems 

Regular system maintenance time is reserved for one Friday of the month between 6 p.m. to 12 a.m. Some dates may change for Production Systems (i.e. Blackboard, myStThom, Webmail) due to holiday or academic needs.  Please see schedule below.

These systems will be unavailable at some time during the scheduled maintenance window.  Please plan accordingly.

If a scheduled maintenance period conflicts with activities such as registration or final exams, IT will do everything possible to reschedule to accommodate these critical periods.

Maintenance Schedule

  • Sept. 19th
  • Oct. 24th
  • Nov. 21st
  • Dec. 19th

If there are any questions about the availability of a system, please contact the IT Help Desk at 713-525-6900 or via email.

Read more information about the system maintenance period, IT method of notification and procedures for emergency maintenance.

Test and Development Systems 
Test and development systems are used by both users and IT staff. The availability of these systems is subject to current projects.

IT Help Desk

IT Help Desk  

Contact the IT Help Desk for issues with IT services.

Learn more

Forms & Requests

Forms & Requests  

Access common request forms.


Learn more

Security & Protection

Security & Protection  

Learn about managing and protecting information.

Learn more

University of St. Thomas - Houston, TX - Educating Leaders of Faith and Character
University of St. Thomas
The University of St. Thomas, dedicated to educating leaders of faith and character, is a private institution committed to the liberal arts and to the religious, ethical and intellectual tradition of Catholic higher education. St. Thomas is Houston’s only Catholic University and was founded by the Basilian Fathers in 1947.


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