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INFORMATION TECHNOLOGY

Blackboard Self Help Information - Are you sure you've checked our online resources for the answer to your problem?

General / Student Help:

Faculty Help:

Open a Support Ticket:

Support hours for Blackboard are from 8am-6:30pm M-F. If your request is after business hours we will respond the next business day. Typical response time is between 2-4 hours.

What is your full name?
*

What is your @stthom.edu Email Address?
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Non-stthom.edu email addresses may be filtered as spam.

What is your Phone Number?
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What is your Celt ID?

Note: If you have a @stthom.edu email address your Celt ID is whatever comes before the @ symbol.

What is your University Affiliation? *

Is this problem associated with a specific Blackboard Course? If so please specify which.

*Example: Biology 3301 - Sec A
If multiple courses please describe below.

Please describe the problem in as much detail as possible:

*Example: I registered for this class last Friday and am still unable to log in.

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