Information Technology Request Forms

Printable forms of the IT Action Form, Departmental Email, and Student Organization Request Forms are available through myStThom. Click here to access myStThom. 

To request assistance with a UST computer, contact the Information Technology Help Desk at 713-525-6900 or 1-800-630-8715, or ithelpdesk@stthom.edu. You can also log in to the portal on the right with your myStThom username and password to request IT support or view the status of any active tickets.

If you have questions about the forms, please contact the Information Technology Help Desk at 713-525-6900 or 1-800-630-8715, or ithelpdesk@stthom.edu.
IT Account Creation and Service Request

If you are hiring a new employee, terminating an existing employee, or an employee is transferring from one department to another, then the supervisor must complete an IT Action Form in order for that employee to be given technology access.

If the employee needing service added or removed is classified as faculty or staff then the electronic form can be accessed by:

  1. Login to myStThom
  2. On the left navigation frame, navigate to “UST Employee Self‐Service” > “Manager Access” > ”IT Action Request Form” by clicking on the arrows to the left of each section to open the menu.
  3. For detail instructions please see How to Complete the IT Action Form

If the employee needing service added or removed is classified as a "Student/Temporary Employee" then the form can be found by:

  1. Login to myStThom
  2. Click on “Browse Content.”
  3. Navigate to: UST Employee Documents > Forms > Information Technology > IT Action--Temporary Employees.
  4. Print and complete the document.
  5. Forward the document to Human Resources (if needed).
Student Organization Services

University-recognized student organizations and clubs may obtain web space, a UST email address and a Blackboard course for their organization or club. To request services, please complete the appropriate form available in myStThom.

This form can be found within myStThom.

  1. Login to myStThom
  2. Click on “Browse Content.”
  3. Navigate to: Browse Content > UST Student Documents > Forms > Information Technology > Web Space Request Form.
  4. Print and complete the document.
  5. Return form to Student Activities for final approval. Form will be routed to Information Technology.
Departmental Email

Requesting a New Email for Departments and Organizations

UST departments and official University committees may obtain email addresses. To request an email account, please complete the appropriate form available in myStThom and return the completed form to Central Computing Services.

This form can be found within myStThom.

  1. Login to myStThom
  2. Click on “Browse Content.”
  3. Navigate to: Browse Content > UST Employee Documents > Forms > Information Technology > Department Email Request Form.
  4. Print and complete the document.
  5. Return the document to Central Computing Services.