Automated Work Orders

Generated by emailing the Help Desk at ithelpdesk@stthom.edu

Emergencies

In case of campus-wide service outage, call the Help Desk at 713-525-6900 or 1-800-630-8715 and listen to all the options before making a selection.

UST IT Help Desk

The IT Help Desk is available to assist you with your myStThom, webmail and Blackboard accounts as well as your CELT login ID (CLAS). To request IT support 24/7, or to view the status of any active tickets, log in to the portal on the right with your myStThom username and password.

Contact Information

IT Help Desk Hours

Online Live Chat 24/7 Online SupportThe IT Help Desk is open 24 hours a day, 7 days a week, 365 days a year, including weekends, holidays and semester breaks. Click the "LiveChat" button on the right for support via chat.

Media Services (for Classrooms)

Blackboard Help

Blackboard Support Hours

  • Monday - Friday: 8:30 a.m. to 6:30 p.m. 
  • Saturday: 10:00 a.m. to 6:30 p.m.
  • Sunday: Closed

Helpful Links