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Don't get hooked on phishing scams!

PhishingPhishing (pronounced like fishing) – Fraudulent process or scam in which legitimate emails are sent out to unsuspecting users to acquire sensitive information such as usernames, passwords, credit card details or Social Security numbers by masquerading as trustworthy websites. The most common form of phishing is email pretending to be from legitimate retail companies, banks, organizations, education or government sites. Another phishing tactic is to ask you to verify personal information because of possible identity theft. Legitimate fraud departments give you information but don't solicit your personal data.

What should I do to defend against phishing scams?

  • Be cautious about all communications you receive.
  • Do not click on ANY links listed in an email, and do not open any
    attachments contained in suspicious email. Ask before you act.
  • Do not enter personal information in a pop-up screen. Legitimate companies, agencies and organizations don't ask for personal information via pop-up

The University of St. Thomas will NEVER ask you to confirm or reactivate your account because the server has been changed or upgraded. These messages are not legitimate – they are attempts to phish your account credentials with the intent to access your email account in order to send more scam emails. – Neil Gaede, UST Systems Manager

If it appears to be a phishing communication, do not respond. Do not open it. Forward it to, then delete it.



Official Emails from the University of St. Thomas
  • Will be assigned by the person it is coming from
  • Will have contact information so you can follow up
  • Will NEVER ask you to send personal information in an email or a website
  • Will NEVER ask you for your USER NAME and PASSWORD

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